Inside Partner Account Manager - Santa Clara
Core
Support the Everpure partner community by managing onboarding, deal registration, and portal access to ensure a best-in-class partner experience.
Role type
Inside Partner Account Manager (iPAM)
Builds
Partner onboarding, deal registration workflows, and partner program engagement
Domain
Technology / Data Platform / Partner Ecosystem
Deliverable
product features
Required skills
Deal registration management, Partner program administration, Portal access support, Onboarding coordination, Process documentation, Survey response coordination
Preferred skills
Account management, Sales, Customer service
Responsibilities
Handle deal registration approvals, rejections, extensions, and reassignments; Assist partners with portal access, login, and navigation; Act as point person for CPQ issues including license allocation; Assist in onboarding new resellers and distributors; Coordinate responses and updates in Medallia for partner survey detractors; Drive partner attendance to marketing events and conduct follow-ups; Document new operational processes for partners.
Seniority
Junior, 1-3 years experience
