Digital Sales Representative - Expansion
Core
Lead relationships within the Self Service customer base to drive net new customer activations, transactional and solution selling, and closing deals for messaging, voice, and email services.
Role type
Digital Sales Representative (Self Service Expansion)
Builds
Revenue growth and customer retention for Twilio's Communications platform
Domain
SaaS / CPaaS / Communications
Required skills
Closing experience, Business forecasting, Financial modeling, Data-driven account development, Revenue delivery, Cross-functional collaboration
Preferred skills
SaaS or CPaaS experience, Entrepreneurial mindset, Automation strategy execution
Technologies
Salesforce
Responsibilities
Manage and expand customer accounts within the Self Service segment, Own a book of business to protect revenue and drive upsell/cross-sells, Execute programmable sales plays to deliver revenue and margin results, Generate and maintain an accurate sales pipeline and forecast using CRM, Execute automation strategies to serve large customer volumes while preventing churn, Work cross-functionally with product, finance, support, and services teams
Seniority
Mid-level, individual contributor