Senior Technical Enablement Manager
Core
Own the end-to-end process to empower internal teams, partners, and customers with knowledge and tools for adopting Coveo's fast-evolving Commerce product roadmap.
Role type
Senior Technical Enablement Manager (SaaS/B2B)
Builds
Scalable enablement frameworks, learning resources (courses, job aids, demos, workshops), and readiness programs for product releases.
Domain
SaaS / B2B Technology / Commerce
Deliverable
product features
Required skills
Product enablement strategy, cross-functional program management, GTM alignment, instructional design, process framework design, learning analytics, stakeholder liaison
Preferred skills
Commerce technology, AI-driven ecosystems, adult learning principles, LMS/Learning analytics tools, governance model implementation
Responsibilities
Participate in enablement strategy for Commerce product releases; Partner with Product and Marketing to translate features into learning experiences; Build and optimize scalable readiness frameworks; Act as main liaison for enablement across the Commerce line; Develop and maintain engaging learning resources (courses, job aids, demos, workshops).
