Senior Enablement Program Associate - Technical Solutions Enablement
Core
Own key workstreams in global enablement programs, tracking engagement, measuring adoption, and communicating change to the post-sales organization.
Role type
Senior program associate (enablement operations)
Builds
Global enablement programs for Support, Customer Success, and Sales Engineering teams
Domain
Technology / SaaS / Observability
Deliverable
dashboards & analysis
Required skills
Program management, stakeholder coordination, data analysis, data visualization, project planning, needs assessment
Preferred skills
Instructional design, change management, AI workflows
Technologies
Tableau, MetaBase, Google Suite, Jira, Confluence, Slack
Responsibilities
Track audience engagement and measure program adoption; Build relationships with StratOps, Product, and TS teams; Analyze program data to identify trends and gaps; Create presentations translating data into insights; Maintain program plans and timelines; Conduct interviews and needs assessments with TS teams
Seniority
Senior, hands-on IC