Customer Success Manager
Core
Enable SMBs and professional businesses in North America to pay and get paid globally using Payoneer's financial solutions.
Role type
Senior Customer Success Manager (Account Management & Growth)
Builds
Global payment and working capital solutions for underserved businesses
Domain
Fintech / Cross-border payments
Deliverable
client delivery
Required skills
Account management, business development, financial analysis, business case development, forecasting, CRM management, project management, sales, strategic planning, data analysis
Preferred skills
Entrepreneurial mindset, stakeholder presentation, event management, industry forum representation
Technologies
CRM systems
Responsibilities
Manage customer engagement and growth, build go-to-market plans, maintain customer data in CRM, collaborate with Product and Marketing teams, analyze business performance, develop case studies, drive industry events
Seniority
Mid-Senior, hands-on IC
