Technical Success Manager

Remote, GermanyRemoteFull-time2026-10-14 → 2026-11-10

Remote

Core

Enable outcome-focused engagements with JFrog customers in the DACH region to accelerate product adoption, drive expansion, and enhance loyalty.

Role type

Senior Technical Success Manager (DACH)

Builds

Customer adoption plans, project delivery, and platform health initiatives for enterprise software security customers.

Domain

DevSecOps / Software Security / SaaS

Required skills

Customer success management, relationship management, enterprise delivery, solution engineering collaboration, technical presentation, project management, platform health monitoring, strategic account planning

Preferred skills

SaaS industry experience, Fortune 100 customer base familiarity

Technologies

JFrog Platform, DevSecOps tools

Responsibilities

Act as trusted advisor to customers, assist in creating adoption/rollout plans, collaborate with Sales and Professional Services teams, monitor customer health and NPS/CSAT scores, formulate and deliver projects, serve as first point of escalation, communicate technical knowledge and best practices.

Seniority

Senior, hands-on IC

About JFrog

JFrog is looking for a Technical Product Marketing Manager who brings hands-on knowledge of both AI infrastructure and application security and knows how to turn that technical depth into content, tools, and narratives that win with the most demanding technical audiences. This role sits at the intersection of our AI products (AI Catalog, MCP Registry) and our security solutions, and requires someone who can operate credibly across both domains.