Customer Success Manager, APAC
Core
Manage relationships with Linear's top customers in the APAC region, driving onboarding, support, and adoption to ensure customers realize full product value.
Role type
Senior Customer Success Manager (SaaS)
Builds
Customer retention and expansion within the APAC region for Linear's product development platform
Domain
SaaS / Developer Tools
Deliverable
client delivery
Required skills
SaaS experience, technical customer-facing experience, stakeholder management, product enablement, cross-functional collaboration
Preferred skills
Experience with product and engineering teams, experience with developer tools
Responsibilities
Act as primary point of contact for key APAC customers, drive customer onboarding and training, advocate for customer needs to product and sales teams, foster strong relationships to drive satisfaction and retention
Seniority
Senior, hands-on IC
