Senior Account Manager, Retail
Core
Manage and develop partnerships with large retail partners, acting as a trusted advisor to drive long-term growth and revenue for Wolt and partners.
Role type
Senior Account Manager (Retail)
Builds
Strategic partnerships with major retail brands and stores
Domain
Retail / Marketplace / Food Delivery
Deliverable
client delivery
Required skills
Account management, stakeholder management, data analysis, commercial strategy, relationship building, negotiation, cross-functional collaboration
Preferred skills
Retail/FMCG/e-commerce experience, BI tools (Looker, Power BI), managing complex strategic partnerships
Technologies
Excel, Google Sheets, Looker, Power BI
Responsibilities
Lead quarterly business reviews to evaluate performance and define growth plans; Identify and execute gradual improvements and step-change growth opportunities; Introduce and negotiate new products and commercial opportunities; Act as the key point of contact between partners and internal teams (Operations, Marketing, Product, Leadership); Partner with Marketing to execute strategic campaigns for customer acquisition and retention.
Seniority
Senior, hands-on IC