Relationship Manager, Sr MidMarket
Core
Own and grow a portfolio of mid-market customers, driving revenue expansion, retention, and long-term loyalty for Fin's AI customer support platform.
Role type
Senior Mid-Market Relationship Manager (Sales)
Builds
Fin AI Agent platform for customer support across service, sales, and ecommerce channels.
Domain
SaaS / AI Customer Experience
Deliverable
production ML models
Required skills
Quota-carrying sales experience, SaaS solution selling, enterprise procurement navigation, AI product selling, revenue growth management
Preferred skills
Executive engagement, territory strategy design, cross-functional partnership, performance analytics, team mentoring
Technologies
Fin AI Agent, Intercom, Salesforce CRM
Responsibilities
Manage portfolio of 85+ mid-market accounts; Engage executives to position AI solutions; Design territory strategies for upsell/cross-sell; Partner with Product/Marketing for GTM alignment; Analyze growth metrics; Mentor peers on execution
Seniority
Senior, quota-carrying IC
