Customer Success Manager I

United Kingdom - London OfficeFull-time$25,585–$25,5852026-10-05 → 2026-10-09

Hybrid

Core

Retain and expand non-league and grassroots football market customers across the UK, Scandinavia, and Africa by maximizing product engagement and ROI.

Role type

Customer Success Manager I (retention & expansion) (via careerplan.io/jobs/8255833-customer-success-manager-i-at-hudl)

Builds

Customer relationships and product adoption for sports teams

Domain

Sports technology / Video analysis

Required skills

client relationship management, product demonstration, account management, upselling, market knowledge (grassroots football), travel management, data analysis

Preferred skills

sports industry background, Salesforce experience, API understanding

Technologies

Salesforce, video analysis platforms

Responsibilities

Develop strong customer relationships to drive retention and expansion; conduct product demonstrations and customer education; achieve monthly, quarterly, and yearly renewal targets; collaborate with Account Executives to capitalize on market opportunities; travel up to 50% of the time to visit customers.

Seniority

Individual Contributor, Entry-level (I)

About Hudl

1000 Employees

Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to app