Customer Success Manager
Core
Manage relationships with Linear's top customers to ensure they realize the full value of the product development system.
Role type
Customer Success Manager
Builds
Customer adoption and retention for a SaaS product development platform
Domain
SaaS / Developer Tools
Deliverable
client delivery
Required skills
SaaS experience, startup experience, technical customer-facing experience, stakeholder management, product advocacy
Preferred skills
experience working with product and engineering teams, experience with developer tools
Responsibilities
Develop and maintain strong relationships with key stakeholders at largest customers, drive customer onboarding and training, advocate for customer needs internally to drive product enhancements
Seniority
Mid-level, hands-on IC
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