CareerPlan

Account Executive, Existing Business (Mid Market)

Sydney, AustraliaFull-time2026-10-07 → 2026-11-10
Hybrid

Core

Own and grow a portfolio of mid-market customers for Fin (AI Customer Agent), driving revenue expansion, retention, and long-term loyalty.

Role type

Mid-market Account Executive (Existing Business)

Builds

Fin AI Customer Agent platform and related Salesforce solutions

Domain

SaaS / AI / Customer Experience

Deliverable

production ML models

Required skills

Quota-carrying sales experience, SaaS sales, enterprise procurement navigation, AI product sales, revenue growth

Preferred skills

Upsell/cross-sell strategy, mentoring peers, cross-functional partnership

Technologies

Fin AI Agent, Salesforce CRM, Intercom

Responsibilities

Manage mid-market customer portfolio for retention and expansion; Engage executives to position AI solutions; Design territory strategies for upsell and multi-BU expansion; Partner with Marketing/Product/Customer Success; Analyze and communicate performance metrics; Mentor peers and raise execution standards

Seniority

Mid-level, quota-carrying IC