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People Experience Specialist - Manufacturing & Distribution

Toronto, Ontario, CanadaFull-time2026-10-04 → 2026-10-17

Core

Trusted advisor guiding North American staff on employee issues, policy interpretation, and objective resolutions while ensuring fair application of employment policies.

Role type

Senior HR Business Partner (Employee Relations & Compliance)

Builds

Employee relations solutions, compliance adherence, and engagement initiatives for Manufacturing & Distribution teams

Domain

Retail / Manufacturing / Distribution

Deliverable

client delivery

Required skills

Employee relations, workplace investigations, employment law knowledge, performance management, conflict resolution, data analysis, policy interpretation

Preferred skills

Retail or manufacturing people support experience, DEIB training, multilingual capabilities

Technologies

Excel, Microsoft Suite, Google Suite

Responsibilities

Manage and resolve high-volume performance and employee relations challenges including separations and terminations; Lead workplace investigations covering bullying, harassment, and misconduct; Drive employee engagement through site visits and compliance audits; Lead temporary and permanent layoffs and shop closures; Partner with managers on performance improvement plans; Ensure adherence to employment standards including scheduling and work eligibility; Review and implement accommodation requests; Support the hiring process and onboarding; Navigate employee questions and direct them to appropriate resources; Lift up employee feedback to resolve conflicts; Promote wellbeing resources and improve metrics; Coordinate emergency protocol and incident response; Support return-to-work processes; Maintain expert knowledge of policies, benefits, time and attendance, and compensation.

Seniority

Mid-Senior, hands-on IC