Renewal Sales Specialist
Core
Own and manage a renewal book of business for existing accounts across US and EMEA regions to ensure successful and on-time renewals.
Role type
Senior IC renewal sales specialist
Builds
SaaS subscription renewals and incremental standard uplift
Domain
Cloud data management and security
Required skills
SaaS sales, account management, renewal operations, channel/partner ecosystem management, CRM pipeline management, negotiation, forecasting, product usage analysis
Preferred skills
Experience with global customers (US, EMEA, APAC), cloud data management and security domain expertise
Technologies
CRM systems
Responsibilities
Meet quarterly renewal quota and ACV plan; negotiate and drive incremental standard uplift on renewals; manage and review current and upcoming renewal pipeline in CRM; conduct product usage and account reviews to mitigate renewal risk; provide accurate renewal quotes to distributors 120 days in advance; manage individual forecast and update renewal sentiment in CRM; maintain pipeline hygiene; coordinate with Account Executives on upgrade and renewal opportunities; consult with partners and customers to resolve challenges.
Seniority
Mid-level, hands-on IC