Senior Customer Engineer SLED TX (Austin, Dallas or Houston)
Core
Senior Customer Engineer driving technical go-to-market strategy for State, Local, and Education (SLED) sectors, acting as a trusted advisor from discovery through expansion.
Role type
Senior quota-carrying Customer Engineer (SLED)
Builds
Bespoke architectures, Proof of Concepts (PoCs), and technical onboarding for public sector customers
Domain
Public sector (SLED, Local Government) + Cloud Security & Networking
Required skills
Public sector sales cycles, web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, enterprise architecture, SaaS metrics, stakeholder management, presentation skills
Preferred skills
Cloudflare Workers AI, AI Gateway, Vectorize, prompt engineering, LLM orchestration, RAG architectures, Python, JavaScript
Technologies
Cloudflare platform, Workers AI, AI Gateway, Vectorize, Python, JavaScript
Responsibilities
Lead technical discovery and build bespoke architectures; deliver PoCs tailored to public sector compliance; oversee technical onboarding and implementation; carry variable quota for new business and account growth; lead Quarterly Business Reviews (QBRs); automate routine tasks using AI agents
Seniority
Senior, quota-carrying IC
