Senior Customer Engineer, Japan
Core
Architectural technologist and trusted advisor driving technical go-to-market strategy, owning the customer relationship from discovery through expansion to deliver measurable business outcomes.
Role type
Senior quota-carrying Customer Engineer (Solutions Engineering)
Builds
Bespoke architectures and Proof of Concepts (PoCs) for Security, Networking, Zero Trust, and Developer Platforms
Domain
Internet infrastructure, Web Security, Cloud Networking, Enterprise SaaS
Deliverable
product features
Required skills
Technical acumen in web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, enterprise architecture, SaaS metrics, commercial mindset, C-suite communication
Preferred skills
Cloudflare Developer Stack (Workers AI, AI Gateway), LLM orchestration, prompt engineering, RAG architectures, Python/JavaScript scripting
Technologies
Cloudflare Workers AI, AI Gateway, Python, JavaScript
Responsibilities
Lead technical discovery and deliver PoCs; Act as trusted technical advisor throughout the customer lifecycle; Own long-term technical alignment with customer business goals; Carry variable quota for new business acquisition and account expansion; Automate routine tasks using AI agents and internal platforms
Seniority
Senior, quota-carrying IC
