Senior Customer Engineer, LATAM - MCR (Santiago, Chile).
Core
Drive technical go-to-market strategy as a trusted advisor, owning the technical relationship from discovery to long-term adoption and account growth.
Role type
Quota-carrying Senior Customer Engineer (Technologist)
Builds
Custom architectures, Proof of Concepts (PoCs), and technical onboarding for Security, Networking, and Developer Platforms
Domain
Cloud Security, Networking, Cloud Infrastructure, Enterprise SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Solutions Engineering, Sales Engineering, Web Security, Networking (DNS, routing, DDoS mitigation), Cloud Infrastructure, Enterprise Architecture, SaaS metrics, C-suite communication
Preferred skills
Cloudflare AI Stack (Workers AI, AI Gateway, Vectorize), Prompt engineering, LLM orchestration, RAG architectures, Python, JavaScript
Technologies
Cloudflare Workers AI, AI Gateway, Vectorize, Python, JavaScript
Responsibilities
Lead technical discovery and build custom architectures; Oversee technical onboarding and monitor health scores; Carry variable quota tied to new business and account growth; Maintain deep relationships with key stakeholders; Use AI agents to automate routine tasks like RFP responses and telemetry monitoring
Seniority
Senior, quota-carrying IC
