Senior Customer Engineer, Named - Portland, OR
Core
A quota-carrying technical advisor who owns the customer relationship from discovery through expansion, driving adoption and revenue growth for enterprise clients.
Role type
Senior Customer Engineer (Named Account)
Builds
Bespoke architectures, Proof of Concepts (PoCs), and technical onboarding for Security, Networking, and Developer Platforms.
Domain
Cybersecurity, Networking, Cloud Infrastructure, SaaS
Required skills
Enterprise architecture design, Web security, DNS and DDoS mitigation, Cloud infrastructure, SaaS metrics, C-level stakeholder management, Technical discovery, Quota management, AI-augmented workflows
Preferred skills
Cloudflare Workers AI, LLM orchestration, RAG architectures, Python, JavaScript, API integration
Technologies
Cloudflare Workers AI, AI Gateway, Vectorize, Python, JavaScript
Responsibilities
Lead technical discovery and build bespoke architectures; Drive customer onboarding, implementation, and technical health monitoring; Own commercial accountability for new business and account expansion; Act as a trusted advisor throughout the customer lifecycle; Leverage AI agents to automate routine tasks like RFP responses and telemetry monitoring.
Seniority
Senior, quota-carrying IC
