Lead SMB & Channel Sales Program Manager
Core
Lead SMB & Channel Sales Program Manager shaping and scaling the Europe SMB Sales organization's operations, translating business priorities into scalable programs, processes, and systems.
Role type
Senior IC Program Manager (Sales Operations)
Builds
Scalable sales processes, workflows, and operating mechanisms for the Europe SMB Sales organization
Domain
SMB/Channel Sales, Digital Advertising, Europe
Required skills
Program management, Sales process optimization, Stakeholder alignment, Data analysis, Change management, Vendor management, SQL, Salesforce, Gong, Generative AI tools
Preferred skills
Sales technology (Calendly, Clay, outbound platforms), Process automation, SQL tools
Technologies
Salesforce, Gong, Calendly, Clay, SQL, Generative AI tools
Responsibilities
Lead sales process optimization by mapping, analyzing, and redesigning workflows; Analyze process flows to identify gaps and develop scalable solutions; Align with Sales Leadership on strategic initiatives and regional go-to-market approaches; Monitor and analyze program performance using data and AI-enabled insights; Lead end-to-end delivery of programs from scoping to adoption; Drive adoption of core processes through training and change management; Define problem statements and implement process automations and tool integrations; Develop and maintain reports and dashboards to monitor tool usage and efficiency.
Seniority
Senior, hands-on IC
