Retail Development Manager
Core
Managing a portfolio of enterprise supermarket partners in Kazakhstan, driving strategic growth, operational excellence, and commercial performance.
Role type
Senior IC Retail Development Manager (Enterprise Account Management)
Builds
Strategic partnerships with large retail chains and supermarket partners on the Wolt platform
Domain
Food delivery marketplace / Retail / Kazakhstan
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Enterprise account management, complex negotiation, portfolio performance analysis, operational excellence, B2B partnership communication, upselling and cross-selling, team coaching, data-informed decision making
Preferred skills
Supermarket/grocery retail experience, marketplace business model familiarity, team scaling experience, advanced analytics proficiency
Technologies
Google Sheets, Google Slides, Power BI, Looker
Responsibilities
Guide complex negotiations and structure deals with key retail partners; Build and maintain robust strategic relationships with enterprise supermarket partners; Drive portfolio performance by analyzing business and operational metrics; Drive operational excellence with field stakeholders to improve picking times and fulfillment quality; Plan and execute collaborative marketing initiatives with retail partners; Set clear KPIs and performance targets for the portfolio; Own and strategically manage a portfolio of enterprise and tier 1 retail partners; Build and continuously improve best practice account management processes
Seniority
Senior, hands-on IC with team leadership responsibilities
