Enterprise Customer Success Manager
Core
Lead strategic partnerships for Too Good To Go Canada, managing key account partners to increase meals saved and grow account value.
Role type
Senior Enterprise Customer Success Manager
Builds
End-to-end surplus food management solution connecting food businesses with consumers
Domain
Food & Beverage / Sustainability / Marketplace
Required skills
Account management, solution selling, data analysis, stakeholder management, project management, CRM proficiency, strategic planning
Preferred skills
MEDDICC methodology, value-based selling, experience in food/hospitality/tech/media
Technologies
Salesforce, Ninja, Looker, Asana, Google Drive
Responsibilities
Manage portfolio of key accounts from onboarding to optimization, conduct Quarterly Business Reviews, analyze store data to forecast savings, onboard and train new stores, collaborate with Sales and Store Operations, advocate for client needs
Seniority
Senior, hands-on IC