Solutions Engineering Manager
Core
Lead and scale a team of Solutions Engineers to drive pre-sales technical evaluations and post-sale onboarding for SMB and Mid-Market customers, ensuring high adoption and retention.
Role type
Senior people-manager Solutions Engineering Manager
Builds
A global, scaled Solutions Engineering organization for a B2B SaaS CRM platform
Domain
B2B SaaS / CRM / Go-to-Market
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Team hiring and management, Pre-sales technical evaluation, Post-sale onboarding, Data model design, API integrations, Process building, Enablement program design, Cross-functional collaboration, Strategic deal ownership, AI tooling and automation
Preferred skills
CRM or GTM tooling experience, No-code/Low-code platform expertise
Responsibilities
Hire, coach, and manage a team of Solutions Engineers; Partner with Account Executives on deal strategy and pipeline ownership; Own and scale the onboarding framework; Champion enablement programs (playbooks, training, AI tools); Represent customer feedback to Product and Engineering
Seniority
Senior, hands-on IC with management responsibilities
