Principal Customer Solution Engineer
Core
Partner with Account Executives to guide prospects and customers through the quote-to-cash journey, delivering technical demos and solving complex monetization challenges.
Role type
Principal Customer Solution Engineer (SaaS)
Builds
Customized use-case demonstrations and technical solutions for the quote-to-cash lifecycle
Domain
FinTech / Subscription Economy / Enterprise SaaS
Deliverable
product features
Required skills
SaaS solution architecture, quote-to-cash lifecycle expertise, executive presentation, value-based selling, subscription revenue models, API development, structured sales methodologies (MEDDIC)
Preferred skills
FinTech or enterprise software experience, Java/PHP/Ruby coding knowledge
Technologies
Zuora platform, Java, PHP, Ruby
Responsibilities
Deliver high-impact product demos to executives, build customized use-case demonstrations, address technical objections and mitigate risks, collaborate with Product Management to influence roadmap, support account plans and KPIs, represent company at industry events, respond to RFPs/RFIs
Seniority
Senior, hands-on IC