CareerPlan

Principal Customer Solution Engineer

SydneyFull-time2026-10-08 → 2026-11-10

Core

Partner with Account Executives to guide prospects and customers through the quote-to-cash journey, delivering technical demos and solving complex monetization challenges.

Role type

Principal Customer Solution Engineer (SaaS)

Builds

Customized use-case demonstrations and technical solutions for the quote-to-cash lifecycle

Domain

FinTech / Subscription Economy / Enterprise SaaS

Deliverable

product features

Required skills

SaaS solution architecture, quote-to-cash lifecycle expertise, executive presentation, value-based selling, subscription revenue models, API development, structured sales methodologies (MEDDIC)

Preferred skills

FinTech or enterprise software experience, Java/PHP/Ruby coding knowledge

Technologies

Zuora platform, Java, PHP, Ruby

Responsibilities

Deliver high-impact product demos to executives, build customized use-case demonstrations, address technical objections and mitigate risks, collaborate with Product Management to influence roadmap, support account plans and KPIs, represent company at industry events, respond to RFPs/RFIs

Seniority

Senior, hands-on IC