Channel Account Manager I
Core
Drive revenue through engagement, expansion, and retention across the partner base for enterprise-grade cybersecurity solutions.
Role type
Channel Account Manager (Sales/Account Management)
Builds
Enterprise cybersecurity platform (Huntress) for businesses of all sizes
Domain
Cybersecurity / SaaS
Required skills
Account management, direct customer sales, SaaS sales, CRM management (Salesforce), stakeholder management, renewal and expansion negotiation, cross-functional collaboration
Preferred skills
Cybersecurity industry experience, AI tool proficiency, commercial curiosity
Technologies
Salesforce, AI tools
Responsibilities
Act as a trusted advisor to customers to increase satisfaction and adoption; Own and grow relationships with multiple contacts inside assigned customer organizations; Drive renewals and expansion opportunities including upsell and cross-sell; Work cross-functionally with Sales, Marketing, Support, SEs, TAMs, and leadership; Maintain strong operational hygiene in CRM; Use AI tools to prepare for partner meetings and summarize calls
Seniority
Mid-level Individual Contributor