Commercial Renewals Manager
Core
Manage and renew customer contracts across APJ to ensure retention and revenue growth.
Role type
Senior IC commercial renewals manager
Builds
Customer contracts and revenue
Domain
Cybersecurity (Identity) / SaaS
Required skills
contract negotiation, upselling, cross-selling, strategic planning, data analysis, CRM management, objection handling, C-suite communication
Preferred skills
APJ market knowledge, complex license agreement experience, influencer skills
Technologies
CRM systems
Responsibilities
Build and maintain strong customer relationships to ensure timely renewals; Negotiate complex license agreements to secure favorable terms; Analyze data to identify renewal risks and opportunities; Collaborate with sales and customer success teams to align on account strategies; Forecast short and long-term renewals; Manage a large portfolio of concurrent renewals and meet deadlines.