Partner Manager, Gusto Pro
Core
Drive strategy and growth for Gusto Pro's largest accounting firm partners by managing complex relationships, executing renewals/upsells, and influencing product roadmap.
Role type
Senior Account Manager (Channel/Partner)
Builds
Gusto Pro platform (cloud-based payroll, HR, and advisory services for accounting firms)
Domain
SaaS / Accounting / Professional Services
Required skills
Strategic account planning, complex contract negotiation, cross-functional collaboration, CRM proficiency, market analysis, stakeholder management, travel management
Preferred skills
Deep accounting firm landscape knowledge, AI tool fluency, executive communication
Technologies
Salesforce, ZoomInfo, Tableau
Responsibilities
Develop territory and account plans for Quarterly Business Reviews (QBRs), balance new partner acquisition with active partner development, act as single point of contact for partners, coordinate cross-sell/up-sell strategies, lead weekly status calls and upsell discussions, drive adoption of new features/integrations, own end-to-end contract renewals and upsells, collaborate with product/engineering on roadmap, navigate internal/external stakeholders, report on pipeline and market trends, travel to meet partners and represent at industry events
Seniority
Senior, hands-on IC
