Director, Account Management, Sales SMB
Core
Lead and scale the SMB Account Management team across EMEA, driving upsells and renewals for small and medium-sized business clients.
Role type
Senior management SaaS sales leader
Builds
Customer relationships and revenue growth for SMB clients in the EMEA region
Domain
SaaS, Marketing Technology, Customer Engagement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SaaS sales leadership, team management (up to 8), SMB client acquisition and retention, cross-functional collaboration, operational process design, stakeholder management, digital trend analysis
Preferred skills
Experience selling marketing automation, CRM, email, or analytics solutions, experience with mobile technology sales
Technologies
Marketing automation platforms, CRM systems, email marketing tools, analytics solutions
Responsibilities
Manage and coach a team of Account Managers, shape and scale account management operations, collaborate with customer-facing teams, identify decision-makers for large SaaS investments
Seniority
Director, strategic leadership & team scaling
