Installed Base Specialist
Core
Drive Security Solution sales through Channel Partners to existing SonicWall customers via lifecycle management, subscription attachment, and solution cross-selling.
Role type
Channel sales specialist (installed base)
Builds
Security solutions (network, endpoint, SSE) for SMBs and MSPs
Domain
Cybersecurity
Deliverable
product features
Required skills
Outbound sales communication, consultative selling, data analysis, pipeline management, CRM proficiency, Microsoft Excel
Preferred skills
Additional languages beyond English, Salesforce.com experience, critical thinking, cross-functional collaboration
Responsibilities
Conduct outbound communications for renewals and initiatives, provide live web-based solution presentations, leverage subscription data to increase active subscribers, resolve customer escalations, manage sales pipeline and opportunities, maintain project documentation
Seniority
Individual Contributor