Lifecycle Account Manager
Core
Strategic post-sales role driving capacity activation, retention, and revenue expansion for enterprise cloud storage and data platform customers.
Role type
Senior Lifecycle Account Manager (Revenue-aligned IC)
Builds
Continuous platform subscription models (Evergreen//One, EDC, Portworx) and workload adoption roadmaps
Domain
Enterprise cloud storage, data management, and infrastructure technologies
Required skills
Telemetry analysis, churn risk mitigation, business value realization, cross-functional orchestration, executive stakeholder management, subscription migration strategy
Preferred skills
Cloud consumption economics expertise, C-level relationship building, adoption playbook execution
Technologies
Pure1 telemetry, CRM systems, analytics tools
Responsibilities
Analyze telemetry to identify stagnant capacity utilization; Lead intervention for target account cohorts to mitigate churn; Facilitate Business Value Outcome (BVO) workshops; Execute Capacity Activation playbooks to migrate workloads; Partner with AEs to convert CapEx cycles into subscription ARR; Generate qualified leads for expansion opportunities.
Seniority
Senior, hands-on IC