Sr. Program Manager - Seller Experience (Remote)
Core
Own the end-to-end experience of Trace3's sellers, leading the systematic removal of friction across the sales process and driving productivity improvements.
Role type
Senior Program Manager (Seller Experience)
Builds
Seller listening programs, process improvement initiatives, onboarding frameworks, and change management strategies for Revenue Operations.
Domain
B2B Technology Services / Sales Operations
Required skills
Process improvement methodologies (Lean, Six Sigma), stakeholder management, data analysis, change management, program leadership, cross-functional collaboration, CRM/ERP system knowledge, onboarding program design.
Preferred skills
Advanced degree, Six Sigma Yellow Belt or higher, experience building seller advisory boards or voice-of-the-customer programs.
Technologies
CRM, ERP, sales enablement platforms
Responsibilities
Build and lead a seller advisory board; analyze seller feedback and productivity data to identify barriers; define and track KPIs for seller adoption and effectiveness; design and execute new seller onboarding and ramp acceleration programs; lead change management for Revenue Operations initiatives; partner with Sales, HR, IT, and Finance to drive organizational change.
Seniority
Senior, hands-on IC