Senior Program Manager, Lead-to-Cash
Core
Redesigning the end-to-end Lead-to-Cash process, spanning demand capture, opportunity creation, pricing, contracting, billing, and revenue recognition for new-logo and expansion deals.
Role type
Senior Program Manager (Revenue Operations)
Builds
A unified Lead-to-Cash workflow integrating Marketing, Sales, Deal Desk, Legal, Finance, and Fund Administration operations.
Domain
B2B SaaS / Financial Services (Fund Administration)
Required skills
Program management, cross-functional alignment, CPQ selection and implementation, Salesforce administration, NetSuite/ERP integration, change management, KPI definition, multi-entity/multi-currency pricing logic, executive communication.
Preferred skills
Financial services/fund administration experience, Marketo/Gong/Ironclad/Workato familiarity, AI tool usage, PMP/PgMP certification.
Technologies
Marketo, Salesforce, Gong, CPQ, Ironclad, Zone Billing, NetSuite, Workato.
Responsibilities
Own the end-to-end Lead-to-Cash roadmap and cross-functional dependency map; drive CPQ selection and implementation; sequence automated hand-offs from contract to billing via Workato; define KPIs for funnel efficiency and revenue metrics; manage cutover, training, and SOX/SOC compliance controls.
Seniority
Senior, hands-on IC