Senior Account Manager
Core
Strategic Account Manager owning and growing a portfolio of Aurora customers across Europe (Germany, UK, France), driving retention, adoption, and expansion.
Role type
Senior Account Manager (Strategic)
Builds
Long-term customer partnerships and revenue growth for Aurora's solar design software platform.
Domain
SaaS / Solar Energy Technology
Deliverable
client delivery
Required skills
Strategic account planning, commercial negotiation, portfolio growth (renewals/upsells), executive stakeholder management, data-driven adoption strategies, CRM management
Preferred skills
Solar/clean energy domain knowledge, consumption-based SaaS models, multi-market European operations
Technologies
Salesforce
Responsibilities
Own and grow a portfolio of Aurora customers across Europe, driving retention, adoption, and expansion; Lead renewals and commercial negotiations including custom pricing structures; Develop and execute strategic account plans to achieve measurable usage growth; Build pipeline by identifying upsell and cross-sell opportunities; Use product usage data and UV metrics to forecast expansion and flag churn risk; Lead executive business reviews and strategic conversations aligning on goals and ROI.
