Principal Presales Engineer - ISV
Core
Lead technical pre-sales relationships for ISV customers, driving technical discovery, proposing architectures, and demonstrating Twilio's communications APIs to enable customer success.
Role type
Principal Presales Engineer (ISV)
Builds
Technical win and product fit for ISV segment customers
Domain
Communications technology / Cloud APIs
Deliverable
product features
Required skills
Pre-sales for complex technical products, API flow design, customer discovery, solution architecture, stakeholder management, sales methodologies, telecom/SIP/Contact Center/Security domain knowledge
Preferred skills
Cloud platform architecture (AWS/GCP/Azure)
Technologies
Twilio APIs, AWS, Google Cloud, Microsoft Azure
Responsibilities
Partner with Account Executives on opportunity qualification, demonstrations, PoCs, and RFPs; Lead technical and product sales by recommending best-practice solutions; Establish trusted advisor relationships by designing innovative solutions; Build interactive product demonstrations; Mentor less experienced Solutions Engineers
Seniority
Principal, hands-on IC with leadership