Account Manager, Enterprise
Core
Senior commercial owner for Braze's largest enterprise customers in ANZ, acting as a strategic partner to executives to drive revenue growth and retention.
Role type
Senior Enterprise Account Manager (SaaS)
Builds
Multi-year commercial growth and retention for complex enterprise accounts
Domain
SaaS / Marketing Technology (Martech)
Deliverable
client delivery
Required skills
Enterprise SaaS sales, C-suite relationship management, complex commercial negotiations, portfolio management, value-based selling, financial fluency, stakeholder mapping
Preferred skills
Martech/Adtech/CX domain knowledge, CRM/marketing automation experience
Technologies
Braze Customer Engagement Platform, CRM, marketing automation tools
Responsibilities
Own commercial strategy and performance for a portfolio of largest enterprise customers; Build and sustain relationships at C-suite level; Lead complex commercial negotiations including multi-year structures; Identify and mitigate retention risk; Achieve expansion and retention targets; Coordinate executive sponsorship.
Seniority
Senior, hands-on IC