Principal Presales Engineer
Core
Lead technical pre-sales relationships for strategic customers, driving technical discovery, proposing architectures, and demonstrating Twilio's communications APIs to enable customer success.
Role type
Principal Presales Engineer (Strategic Accounts)
Builds
Technical win and product fit for complex enterprise communications solutions
Domain
Cloud Communications / API-driven Customer Experience
Deliverable
client delivery
Required skills
Pre-sales for complex technical products, API knowledge, solution architecture, customer discovery, technical presentations, mentoring, sales methodologies
Preferred skills
Telecom/SIP/Contact Center/Security domain, cloud platforms (AWS/GCP/Azure), cloud application architecture
Responsibilities
Partner with Account Executives on opportunity qualification, demos, PoCs, and RFPs; Lead technical and product sales for strategic accounts; Design and present complex product demonstrations; Mentor less experienced Solutions Engineers; Drive technical discovery and propose innovative solutions
Seniority
Principal, hands-on IC with leadership
