Solutions Engineer, LATAM (Remote)
Core
Partner with sales teams to lead technical discovery, design solution architectures, and deliver demos/POCs for customers across Latin America to help them implement Telnyx connectivity solutions.
Role type
Solutions Engineer (LATAM)
Builds
Customer solution architectures and integration strategies for Voice, SIP Trunking, Messaging, Wireless/IoT, Networking, and AI-powered communications.
Domain
Telecom infrastructure, Cloud connectivity, VoIP/SIP, Contact Center technology
Deliverable
product features
Required skills
VoIP/SIP/Telecom infrastructure knowledge, Cloud platforms, API integration, Solution architecture design, Technical presentation skills, Customer requirement analysis
Preferred skills
CPaaS/UCaaS/CCaaS experience, AI/Voice AI integrations, Full-stack application development, Cloud solution sales support
Technologies
Telnyx APIs, SIP Trunking, Contact Center platforms, Cloud infrastructure, AI/ML tools
Responsibilities
Lead technical discovery to understand customer requirements and pain points, Recommend integration strategies and solution architectures, Deliver technical presentations and product demonstrations, Support proof-of-concept work and build lightweight prototypes, Identify and resolve technical objections with cross-functional teams, Serve as the voice of the customer to Product and Engineering teams
Seniority
Mid-level, hands-on IC