Mid Market Sales Associate, APAC
Core
Support SMB customers on their onboarding journey, drive KYC approvals, and execute test-and-learn projects to identify scalable outreach opportunities.
Role type
Mid-market sales associate (onboarding & growth)
Builds
Customer onboarding workflows and new seller acquisition for marketplace platforms
Domain
Fintech / Cross-border payments / E-commerce
Required skills
B2B SMB sales experience, CRM proficiency (Salesforce, Salesloft, Marketo), customer engagement, objection handling, negotiation, cross-functional collaboration, data analysis, event coordination
Preferred skills
Experience with e-commerce marketplaces (Amazon, Shopee, eBay), fluency in an Asian language, industry best practices knowledge
Technologies
Salesforce, Salesloft, Marketo, Microsoft Excel, Microsoft Word
Responsibilities
Drive KYC approvals via phone/email/whatsapp/messenger, draft win-win deals with target customers, troubleshoot operational and payment issues for new accounts, partner with regional sales teams to drive growth, collaborate with marketing and operations for seller acquisition, coordinate industry events and workshops, analyze customer trends to execute test-and-learn projects
Seniority
Mid-level, hands-on IC