Director, Global SDR Operations

London, United KingdomFull-time2026-08-06 → 2026-11-10

Hybrid

Core

Lead a global team of six SDRs across five regions to generate qualified pipeline through outbound prospecting and inbound lead follow-up.

Role type

Senior Director of Sales Development Operations (Player-Coach)

Builds

Qualified sales pipeline and revenue opportunities for Ripple's crypto and financial services platform

Domain

FinTech / Crypto / B2B SaaS

Required skills

Global team leadership, SDR ramp-up framework design, outbound/inbound prospecting strategy, sales engagement tooling, data-driven performance management, cross-functional GTM partnership

Preferred skills

Individual contributor background in crypto, FinTech, or B2B software sales

Technologies

Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Apollo, Gong, Lavender

Responsibilities

Lead and coach a distributed SDR team to hit pipeline targets; design and own the SDR onboarding and ramp-up framework; define SQL/SQO criteria and manage opportunity handoff; optimize SDR tool stack and processes; partner with Growth Marketing on lead quality and ICP alignment; report on KPIs and forecast pipeline.

Seniority

Senior, hands-on IC with team management

About Ripple

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.