Services Consultant - Scaled Professional Services (SEA/GCN)
Core
Drive service attachment rates and revenue for Stripe's SMB and Commercial segments in SEA/GCN by evaluating user needs and recommending appropriate professional services.
Role type
Senior IC services consultant (pre-sales & implementation)
Builds
Professional Services offerings and implementation support for Stripe platform
Domain
Fintech / Payments
Required skills
pre-sales and sales, contract and SOW development, technical requirements assessment, solution selling, opportunity qualification, upsell identification, cross-functional collaboration, relationship building
Preferred skills
payments or fintech industry sales, Stripe product suite knowledge, API-based integrations understanding, e-commerce platforms familiarity
Technologies
Stripe platform, API-based integrations, e-commerce platforms
Responsibilities
Evaluate user needs and recommend appropriate service offerings, Drive Professional Services attach for SMB and Commercial users, Collaborate with Account Executives for smooth handoffs, Scope projects accurately, Negotiate service contracts and SOWs, Monitor customer success metrics, Help shape service offerings evolution
Seniority
Senior, hands-on IC