Partner Success Manager
Core
Build genuine and durable customer relationships with transit agency partners, acting as a trusted advisor to convert their needs into revenue growth opportunities for Via's transportation platform.
Role type
Senior IC Partner Success Manager
Builds
Smart, data-driven digital networks for public transportation agencies
Domain
Public transportation technology and services
Deliverable
client delivery
Required skills
strategic guidance, contract negotiation, data analysis, relationship building, revenue growth strategy
Preferred skills
consulting experience, high growth company experience, SQL literacy
Technologies
data sets
Responsibilities
Own the success of advanced transportation systems in partner cities; Act as a trusted advisor to convert partner ideas into revenue opportunities; Build deep long-term relationships by identifying pain points and recognizing growth opportunities; Analyze service performance data to provide actionable recommendations; Negotiate multi-year contract renewals and service expansions.
Seniority
Senior, hands-on IC