Account Manager
Core
Drive revenue growth and retention for existing transit agency customers by managing relationships, identifying expansion opportunities, and ensuring contract renewals.
Role type
Senior Account Manager (B2B SaaS)
Builds
Spare's on-demand mobility platform for transit agencies and operators
Domain
Transportation technology / Urban mobility
Required skills
B2B sales, account management, up-sell/cross-sell, contract negotiation, stakeholder management, CRM adoption, forecasting, proposal development
Preferred skills
Transit technology sales, government agency sales, urban planning background, transit agency experience
Technologies
CRM systems, admin web-panel, rider/driver apps
Responsibilities
Drive revenue growth with existing customers, develop strong customer relationships to identify expansion opportunities, educate customers on product features, own account planning and manage technical/executive stakeholders, provide weekly feedback and forecasting, develop proposals for large-scale deployments, collaborate on account-based marketing plans, share customer feedback with product and engineering teams
Seniority
Mid-Senior, hands-on IC
