Implementation Consultant
Core
Lead implementation of Box's intelligent content management platform for new and existing enterprise customers, guiding their digital transformation and adoption.
Role type
Senior Implementation Consultant (Enterprise SaaS)
Builds
End-to-end content management solutions and adoption roadmaps for enterprise clients
Domain
Enterprise Content Management (ECM) / Digital Transformation
Deliverable
client delivery
Required skills
Project management, stakeholder management, enterprise software deployment, data migration, solution architecture, sales collaboration, customer success planning, feedback loop management
Preferred skills
SaaS implementation expertise, industry best practices knowledge
Technologies
Box platform, 3rd party product integrations
Responsibilities
Lead implementation projects from conception to adoption, manage project scope and resources, provide professional advice on business and technical aspects, troubleshoot customer issues, support large-scale data migrations, propose end-to-end solutions, collaborate with sales and CSM teams for revenue expansion plans, and gather customer feedback for service improvement.