Enterprise Implementation Consultant
Core
Partner with enterprise customers to lead software implementations, drive adoption, and deliver onboarding experiences for an AI-powered maintenance and asset management platform.
Role type
Enterprise Implementation Consultant
Builds
Successful deployments of MaintainX platform for enterprise clients
Domain
Industrial maintenance, operations, and asset management
Required skills
Enterprise software implementation, change management, client relationship management, training delivery, business operations understanding, workflow optimization, multi-stakeholder coordination, troubleshooting, project timeline management
Preferred skills
Manufacturing/industrial/maintenance domain expertise, prior experience in application engineering or business consulting, professional certifications, product sales or account management background
Technologies
MaintainX platform
Responsibilities
Manage complex multi-phase enterprise software implementations; Lead customer interactions throughout the implementation lifecycle; Serve as client manager to understand business operations and manage expectations; Deliver formal training to client teams; Provide knowledge transfer to internal teams; Track and resolve client issues; Manage multiple accounts, deadlines, and milestones; Provide workflow recommendations based on industry knowledge
Seniority
Individual Contributor, level varies based on experience