Account Manager, Client Development & Renewals (East Coast / Mid-Atlantic)
Core
Own a portfolio of existing customer accounts, driving renewal retention and expansion revenue through consultative upsell and cross-sell.
Role type
Senior Account Manager (Client Development & Renewals)
Builds
Expansion bookings and renewal retention for an AI-native cybersecurity platform
Domain
Cybersecurity / SaaS
Required skills
consultative upsell/cross-sell, churn risk identification, multi-stakeholder negotiation, Salesforce/CPQ proficiency, forecasting discipline, account planning
Preferred skills
Channel/MSSP experience, cybersecurity domain knowledge
Technologies
Salesforce, CPQ
Responsibilities
Own a portfolio of existing accounts, carrying a dual quota of renewal retention and expansion bookings; manage renewals end to end from quoting to close; identify churn and downgrade risk early and run save motions; own an accurate forecast across renewal and expansion pipeline; partner with CSMs, AEs, and SEs on account coverage and growth opportunities.