Manager, Channel Account Management, Service Providers
Core
Lead and develop a team of Account Managers to drive Net Revenue Retention (NRR) through product expansion, cross-sell, and renewals for Huntress' customer and partner (MSP) base.
Role type
Manager, Post-Sales Account Management
Builds
Enterprise-grade cybersecurity platform (SOC + technology) for businesses of all sizes
Domain
Cybersecurity / Managed Security Services (MSP)
Required skills
Team leadership, quota management, Net Revenue Retention (NRR) strategy, forecasting, pipeline inspection, hiring and onboarding, cross-functional collaboration, SaaS business model experience
Preferred skills
Partner-led or MSP-centric go-to-market experience, cybersecurity industry knowledge, Salesforce proficiency, Gong or similar conversation intelligence tools
Technologies
Salesforce, Gong
Responsibilities
Lead, coach, and develop a team of quota-carrying Account Managers; Own team performance against NRR, expansion targets, and renewal rates; Establish operating cadence including forecasting and deal strategy; Partner with MSPs as a trusted advisor to expand product adoption; Collaborate with Marketing, Partner, and Revenue Operations teams
Seniority
Manager, hands-on IC with team leadership