Channels Operations Manager, Managed Services
Core
Own operational strategy, program design, and go-to-market execution for Rubrik's managed services business, driving alignment across MSPs, sales, marketing, and product teams.
Role type
Senior strategy and operations leader for channel management
Builds
Managed services business programs, partner tiers, incentive structures, and GTM strategies
Domain
Cybersecurity / Data Protection / SaaS
Deliverable
product features
Required skills
Strategic partnership building, business planning, performance management, GTM strategy development, data analytics, cross-functional leadership
Preferred skills
Channel ecosystem management at scale, GTM playbook development, complex problem deconstruction, executive communication
Technologies
Salesforce, Tableau
Responsibilities
Build deep relationships with MSP leadership, create annual business plans, lead Quarterly Business Reviews, evolve MSP program framework, develop GTM strategy, define and track performance metrics, drive pipeline accountability, close gaps in processes and systems, serve as internal advocate for partner needs
Seniority
Senior, hands-on IC with strategic advisory responsibilities