Senior Program Manager, Business Process Transformation
Core
Strategic operator and program manager transforming and scaling sales processes, policies, and programs to reduce friction in the sales cycle and increase seller productivity for Reddit's Global Sales Organization.
Role type
Senior Program Manager, Business Process Transformation
Builds
Systems and processes that maximize customer-facing time and create a seamless experience for Reddit advertisers
Domain
Internet / Digital Advertising / Sales Operations
Required skills
Strategic thinking, Analytical problem-solving, Process design, Policy development, Cross-functional alignment, Change management, Execution ownership, Stakeholder management
Preferred skills
Digital advertising experience, Fast-moving environment experience, Sales tools and automation familiarity, Consulting background
Technologies
Workflow automation, AI-enabled ways of working
Responsibilities
Diagnose and prioritize business problems by breaking down ambiguous opportunities into clear problem statements and action plans. Decipher stakeholder feedback to translate it into actionable business requirements. Design scalable processes and operating models to identify friction points and improve seller productivity. Develop policies and governance frameworks to support consistent execution and monitor adherence. Develop recommendations and decision-ready materials including presentations and documents for executive discussion. Drive cross-functional alignment with Sales, Operations, Product, Engineering, and Finance teams. Lead implementation and champion change from idea to execution including rollout planning and training. Measure impact and continuously improve processes by defining success metrics and refining workflows.
Seniority
Senior, hands-on IC