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Account Executive

Sydney, New South Wales💼 Full-time🗓 2026-09-17 → 2026-09-26

Core

Securing new mid-market and enterprise customers for an AI customer support platform serving fintechs, healthtechs, and marketplaces.

Role type

Enterprise Account Executive (Early-stage SaaS)

Builds

AI-driven customer support automation for high-volume ticket resolution

Domain

B2B SaaS / AI / Customer Support

Deliverable

production ML models | product features

Required skills

Enterprise SaaS sales, full sales cycle ownership, consultative selling, technical ROI communication, stakeholder management, market intelligence gathering

Preferred skills

AI product experience, early-stage startup sales, building sales processes from scratch

Technologies

AI-first selling strategies, Claude

Responsibilities

Own the full sales cycle from prospecting to closing, develop deep understanding of customer support operations, partner with product and implementation teams, establish sales processes and best practices, provide market intelligence to inform product development, build relationships with key decision-makers, meet and exceed revenue targets

Seniority

Mid-level, hands-on IC with strategic influence

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