Client Partner
Core
Own and grow an enterprise B2B portfolio of clients, driving revenue growth, product adoption, and program outcomes at the intersection of consultative selling, strategy, and relationship management.
Role type
Senior Client Partner (Enterprise Account Management)
Builds
Enterprise coaching and learning programs for frontline workforces
Domain
B2B SaaS / Human Capital Management / Financial Services & Insurance
Required skills
Strategic partnerships, portfolio management, revenue growth, program management, data analysis, executive communication, cross-functional leadership, stakeholder management
Preferred skills
Financial services, insurance, or contact center experience, strategy consulting experience
Technologies
N/A
Responsibilities
Own portfolio metrics and drive renewals/expansion; Serve as account lead for one key client; Manage and develop a customer success lead; Direct matrixed partners (CS, marketing, ops) to optimize program performance; Evaluate offering effectiveness and deliver quarterly verdicts on ROI; Set portfolio operating cadence and quality bar.
Seniority
Senior, hands-on IC with leadership responsibilities