Strategic Account Manager
Core
Own and grow the regional/global enterprise portfolio for complex high-value clients in cross-border e-commerce, SaaS, and financial services across Indonesia and APAC.
Role type
Senior strategic account manager (enterprise)
Builds
Payment infrastructure, marketplaces, payroll, loans, and KYC solutions for enterprises
Domain
Fintech / Payments / Southeast Asia
Required skills
B2B account management, strategic sales, revenue ownership, cross-border merchant needs, APAC market expertise, English, Bahasa Indonesia
Preferred skills
Builder mentality, executive communication, data analysis, regulatory knowledge
Technologies
Payment APIs, eCommerce platforms, KYC solutions
Responsibilities
Own P&L for enterprise accounts and drive revenue via upselling/cross-selling; Develop 12-18 month account plans and manage churn risk; Build C-level relationships and lead business reviews; Influence product roadmap based on client needs; Monitor regulatory shifts and identify market synergies
Seniority
Senior, hands-on IC